First Sales Report on an iPhone Finance App: Tipulator Downloaded 3,200 Times

By Jim Bruene on August 15, 2008 5:13 PM | 0 Comments

imageAccording to TechCrunch, the $0.99 tip calculator app from TapTapTap has been downloaded 3,200 times in the month it's been available. Net income to the developer, after Apple takes its 30% cut, is $2,200.

TapTapTap also markets a much more sophisticated location-based search tool that has generated $50,000 in revenues for the developer.

Tipulator ranked number 20 in our Aug. 5 rundown of the top-20 banking and finance apps. Today it ranked number 27.

Apple ranks the most popular apps within each category, but does not provide download totals. Tipulator numbers were provided by developer.

What it means
1. iPhone users, so far, are willing to pay for apps. Who would have thought that more than 3,000 people would go to the trouble to download an app to help them multiply their bill times 15% to 20%? And there are two tip calculators that ranked higher in the App Store.

2. There is real demand for mobile financial tools, even very simple ones. Financial institutions should consider launching a branded calculator app in the Apple App Store.

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Lending Club Adds Secondary Market to Updated S1

By Jim Bruene on August 14, 2008 6:32 PM | 0 Comments

image Lending Club filed an amended S1 statement, a positive sign that it is moving through the registration process in a timely fashion.

As we noted here after reading the original S1, Lending Club has indeed added a secondary marketing piece to its business plan. Holders of its notes (aka individual lenders), will be able to sell their Lending Club loans through a market run by an undisclosed third party.

Here's the pertinent section from pp. 50-51 of the August 1 S1 (note: the name of the partnering broker-dealer is not disclosed; hence, the blank space below):

Trading System
Lender members may not transfer their Notes except through the resale trading system operated by           , a registered broker-dealer. This trading system is an Internet-based trading system on which Lending Club lender members who establish a brokerage relationship with the registered broker-dealer operating the trading system may offer their Notes for sale. In this section, we refer to lender members who have established such brokerage relationships as “subscribers.”

Subscribers may post orders to sell their Notes on the trading system at prices established by the subscriber. Other subscribers will have the opportunity to view these prices, along with historical information from the original loan posting for the member loan corresponding to the Note, an updated credit score range of the borrower member and the payment history for the Note.

I skimmed the updated S1 and didn't see anything else particularly noteworthy. Another blogger, Doughroller.net, noted that the company is adding more credit factors to its loan-pricing model. You can see the new formulas in the S1 filing (pp. 36-38).

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Reward Checking Account Results: $5.5 billion Down, $2.994 Trillion to Go

By Jim Bruene on August 13, 2008 7:23 PM | 1 Comments

Reward Checking banner at First State Bank (13 Aug 2008) In the year or so that they've been widely available, so-called reward checking, those high-yielding accounts that require a hefty number of debit card transactions (see note 1), have attracted quite a following.

image But besides the number of blog posts and press mentions, we've had few other metrics in which to gauge their success. Until now. In an email to me yesterday, the company behind many of the accounts, BancVue, laid out the totals rewards checking results across its client base:

  • 381 financial institutions live
  • 610,000 reward checking accounts
  • $5.5 billion on deposit in the accounts
  • $9,000 average balance
  • Opening more than 13,000 accounts per week (700,000 annual run rate)
  • Average of more than $14 million in deposits per financial institution
  • Average of 1,600 accounts per financial institution

Although $5 billion isn't even the rounding error across the entire $3-trillion U.S. retail deposit market, it's real money to the smaller banks and credit unions offering the program.  

Notes:
1. Most accounts require 10 to 12 debit transactions per month in order to earn the high yield. For more info, see our previous coverage and Finovate Startup video here.
2. Upper-right graphic comes courtesy of First State Bank, Gainesville, TX.

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Intersections Inc.'s Identity Guard Brings Back 6-Month Free Trial and Adds Free Credit Report and Score

By Jim Bruene on August 12, 2008 6:36 PM | 0 Comments

imageIdentity Guard, the direct-to-consumer credit-monitoring brand from Intersections, has a new logo, homepage design, and a compelling new offer: six months of free credit monitoring (Good Start option) PLUS 30 days of access to your credit report and score (see previous look here).

And unlike most offers in this industry, this freebie is made with no obligation. Intersections does take billing info as part of the sign-up process, but unlike most others, they will not automatically begin charging a monthly fee at the end of the six-month free trial (see note 1). Last year, Intersections offered the six-month free trial (post here), but did not include the free credit report/score (see note 2). 

Identity Guard hompage (11 August 2008)

Identity Guard homepage (11 Aug 2008)


Separately, I ran across the company's banner ad today at Amazon's IMDB site (below). Here, the company is taking a more traditional approach, offering a 30-day free trial plus $3/mo discount on its flagship Total Protection service (regularly $17.99/mo). 

Identity Guard banner at IMDB (12 August 2008)

Identity Guard banner on IMDB (12 Aug 2008)


Landing page from the IMDB banner (12 Aug 2008)

Identity Guard landing page from IMDB banner (12 Aug 2008)

Notes:
1. I tested the free offer last year and can confirm that they did NOT bill me for the service after it expired, nor did they pester me to become a paying customer at the end of the trial.

2. See our Online Banking Report on Credit Monitoring Services for more information.

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Wesabe Adds Twitter Integration for Account Updates

By Jim Bruene on August 11, 2008 11:27 AM | 0 Comments

imageWesabe's latest feature, the ability to update your account via Twitter, isn't likely to find too many users in the short-term. However, it's a great marketing move that could see a fair amount of uptake over time (see note 1).

Although there are less than 2 million Twitter users, the company is currently white hot, one of the most talked about Internet companies (see Google trends below, which shows Twitter search volume is 7x or 8x that of "phishing"). So why not draft off Twitter's hype, as long as it's not too costly?

How it works
After logging in to Wesabe and providing your Twitter name, you then simply send a private or public message (aka Tweets) to Wesabe's Twitter account. Wesabe then adds the expense to your cash-tracking account. You can include merchant name, expense categories, and descriptions to the transaction (see examples below).

Most common: Update via private message (no one else will see)

Private Twitter message to Wesabe


Less likely: Update via public message
(your friends will receive it and if you have an open feed, anyone could see it)

Public Twitter message to Wesabe

 

Google Trends for Twitter vs. Phishing (9 Aug 2008)

image

Note:
1. Updating accounts via text message and email has much wider appeal. It's one of the recommended items in our personal finance feature set. See our Online Banking Report on Personal Finance Features for more info.

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Citibank Smith Barney Testing MyFi, Financial Advice and Account Aggregation for the Mass Market

By Jim Bruene on August 9, 2008 12:26 PM | 1 Comments

image Apparently, Citibank has been testing a new investment advisory service this summer, myFi, targeting certain Citibank credit card customers. Its first online mention appeared in a frequent-flyer forum, FlyerTalk, May 31 (here) and in the personal finance forum, FatWallet, June 13 (here). The bank has been testing mileage premiums for opening a myFi account and/or increasing spending on a Citi card.

The service consists of a Web-based investment area which will include trading and account-aggregation services later this year (see note 1), combined with telephone and in-person help from non-commissioned Citi Smith Barney advisors. The NY Times's Your Money columnist Ron Lieber tested the human portion of the offering in a Long Island branch and reported on it in his column today.

myFi's director of financial advice is Jonathon Clements, a long-time Wall Street Journal personal finance writer who recently left the paper. If he can instill his pragmatic personal finance outlook to Citi's offering, it would help differentiate it from similar offerings. Andy Sieg is managing director of the service.

The initial creative approach is to use a "financial wellness" theme. Today, the website is bare bones (screenshot below), with a few PDF files available for download. It's clearly a work in progress. The bank should slap a "beta" tag in the upper-right corner so that it's not unfairly judged as a complete offering.

Citibank's myfi home page (9 Aug 2008)

Notes:
1. For more information, see our Online Banking Report on Account Aggregation.

2. According to Compete, myfi.com had 2,400 unique visitors in July, the first month with any significant traffic.
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Online Financial Services Scorecard: May 2008

By Jim Bruene on August 7, 2008 5:13 PM | 0 Comments

compete_may08.png

May continued to show increases in both deposit and home-loan shoppers while demand for credit cards edged downward. On a year-over-year basis, almost all segments are down with the exception of home equity and home purchase.

  • Credit card shopping was down slightly (-1%) compared to April and down 7% in applicants. Conversion also declined 2% over the previous month.
  • Compared to April, deposits had big gains in both checking and savings shopping, up 8% and 5% respectively. 
  • Both savings and high-yield savings saw more than 20% gains in number of applicants compared to the previous month; however, both were down compared to a year ago.
  • Despite increased shopping volumes, home-secured lending, as measured by the number of leads and/or applications, dropped compared to last month. The largest was the 38% drop in refinance activity.
  • Conversion rates were down in all three loan categories, dropping 1% in home equity, 2% in purchase, and 4% in refinance.

About the Financial Services Scorecard
A year ago, we introduced the Financial Services Monthly Performance scorecard produced by Compete. It summarizes the overall performance of 23 large U.S. financial institutions and lead-generation sites. Refer here for the detailed methodology as well as companies tracked.

Notes:
1. Year-over-year comparisons were added to the chart beginning in March 2008. Because of ongoing methodology tweaks, the percentages in this table may be slightly different than if you went back to the data from a year ago and calculated the change. 

2. Leads/applicants = Leads or applications depending on whether the site being tracked is a lead-generation site or an actual lender.

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